Last updated: May 20, 2026
Shipping Policy
Thank you for choosing SaraHexa Creations. We are committed to delivering your creative essentials safely and efficiently. Please review our shipping guidelines below.
1. Shipping Coverage
We currently offer shipping to domestic and international locations. Please note that shipping availability and delivery times may vary based on your specific region.
2. Processing Times
- Physical Products: Orders for apparel, merchandise, and accessories are typically processed within 2-4 business days.
- Digital Products: Digital assets and templates are delivered instantly via email or account download upon successful payment.
- Custom Commissions: Processing times for creative design services are determined on a per-project basis as outlined in your service agreement.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
- International Shipping: 10-21 business days, depending on customs processing in the destination country.
4. Tracking Your Order
Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking information will be active within 24-48 hours.
5. Customs, Duties, and Taxes
SaraHexa Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
SaraHexa Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Contact Us
If you have any questions about our Shipping Policy, please reach out to our support team through our contact page.